Privacy Policy

Basic data protection information

Responsible: Spalopia, S.L.

Purpose: To respond to requests made through the web, manage the sending of information.

Legitimation: Consent of the interested party and execution of a pre-contract/contract.

Recipients: No data will be transferred to third parties unless required by law or in the event that it is necessary to fulfill your request.

Rights: You may exercise your rights of access, rectification, deletion and opposition, limitation of processing, data portability and not to be subject to automated individualized decisions.

Additional information: You can consult additional information on data protection on our website.

SPALOPIA, S.L., hereinafter, undertakes to comply with the legislation in force at all times regarding the processing of personal data. By means of the following privacy policy SPALOPIA, S.L., in accordance with the requirements of the RGPD informs users of:

1. Who is responsible for the processing of your data?

Identity: Spalopia, S.L. – B76681568

Address: Avenida Sor Soledad Cobián, 3, 38300 – La Orotava. Santa Cruz de Tenerife.

Phone: +34 922 97 89 09



SPALOPIA, S.L. informs the user that the data provided through browsing our website, the contact form or sending emails, will be processed by SPALOPIA, S.L. and that such treatment is included in the Register of Processing Activities managed by SPALOPIA, S.L. in accordance with the provisions of the RGPD.

2. What are your personal data used for?

At when the user accepts our privacy policy, he/she authorizes us to use and process the personal data provided for:

  • To send you the information and provide you with the service you request through the various forms available on our website.
  • To provide you with information about offers, products and services requested.
  • Occasionally, SPALOPIA, S.L. may use your personal data to send you notifications by e-mail. Such notifications will be made to inform about modifications in our services or products or in our policies and legal conditions.
  • Send you commercial communications about offers, activities and promotions of SPALOPIA, S.L. and the sector that may be of interest to you by conventional or electronic means when you have checked the box that you wish to receive information. also collects information from web users not directly provided by them through cookies and DARD devices. The data collected through cookies and other devices will be used for statistical studies and profile analysis with the purpose of providing a better service through our website, for which the GOOGLE ANALYTICS application will be used, which is a Google tool to help analyze website owners how their visitors interact with their properties. More information on their privacy policy can be found at

Google, including all of its tools, complies with the EU-US Privacy Shield Framework as set forth by the United States Department of Commerce regarding the collection, use and retention of personal information from European Union member countries. will try at all times to establish appropriate mechanisms to obtain the consent of the User for the installation of cookies that require it. When a user accesses our website a pop-up appears informing of the existence of cookies and that if you continue browsing our site you consent to the installation of cookies. The acceptance of the installation of cookies implies the acceptance of the conservation of the IP address in the records of, together with the date of acceptance, for a period of one year, for the purpose of proving the consent given. You can obtain more information in our “Cookies Policy“.

3. What is the legitimacy for the processing of your data?

The legitimacy for the processing of your data by SPALOPIA, S.L. is based on:

  • In the execution of a pre-contract/contract to send you the information and provide you with the requested service, otherwise it will not be possible.
  • In the user’s consent to send commercial communications of offers, activities and promotions of SPALOPIA, S.L. and the sector that may be of interest and the management of our blog. The user may revoke the consent given at any time.

4. How long do we keep your data?

The data to send the information or provide the service requested through the various forms available on our website will be retained for as long as the contractual relationship is in force, and once completed during the statutory limitation period.

The data processed for sending the newsletter, to send commercial communications about offers, activities and promotions of SPALOPIA, S.L. and the sector that may be of interest will be retained as long as the user does not revoke the consent given in power of ARCO rights by sending an email to

The IP address obtained through cookies will be kept for a period of one year, in order to demonstrate the user’s consent.

Regarding the period of conservation of cookies, you can obtain more information on our website in the “Cookies Policy” section.

5. What kind of data do we process from our users?

SPALOPIA, S.L. treats the following categories of data:

1. Data of users who fill in any of the available forms: The personal data requested by SPALOPIA, S.L. include:

  • Identification data: name and surname, telephone, postal and e-mail address.
  • Data related to the application

2. Data of users who browse our website: Data provided by cookies and Google Analytics.

Only people over 16 years old can provide data through our website. If you are under this age, you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and timeliness of all data communicated to SPALOPIA, S.L. and declares that he/she is over 16 years of age, and shall be solely responsible for any false or inaccurate statements made.

The personal data processed by SPALOPIA, S.L. may be mandatory or voluntary.

Voluntary information is information that the user is not required to provide in order to contact us.

The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, refusal to provide them will result in the impossibility to provide the service or fulfill your request.

In the event that you provide us with data of third parties, you declare that you have their consent and you agree to transfer the information provided in this clause, exempting SPALOPIA, S.L. from any kind of obligation. However, SPALOPIA, S.L. may carry out verifications to verify that the third party has been informed by adopting the diligence measures established in the data protection regulations.

6. To which recipients will your data be communicated?

No data will be transferred to third parties unless required by law or in the event that it is necessary to fulfill your request.

7. What rights do you have and how can you exercise them?

The user may exercise the following rights before SPALOPIA, S.L.:

  1. Access to your personal data
  2. Rectify them when they are inaccurate or incomplete
  3. Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
  4. Oppose your treatment
  5. Request the limitation of the processing of your data when any of the conditions provided for in the regulations are met.
  6. Request the portability of your data in the cases provided for in the regulations.
  7. Prevent being subject to automated decisions
  8. Revoke consents granted

In order to exercise their rights, users must send a letter indicating the right they wish to exercise and enclose proof of identity and a postal or e-mail address for notification purposes. This request can be made either by mail to: SPALOPIA, S.L. Avenida Sor Soledad Cobian, 3, 38300 – Orotava, La, or at the following e-mail address:

SPALOPIA, S.L. shall answer the request for the exercise of rights within one month of receipt of the request. This period may be extended for a further two months if necessary, taking into account the complexity and number of applications. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.

Likewise, the interested parties have the right to complain to the competent Control Authority (Spanish Data Protection Agency) when they consider that SPALOPIA, S.L. has violated the rights that the data protection regulations recognize in

8. Is my data safe?

SPALOPIA, S.L. has a contract in force with the hosting company OVH for the hosting of its web page. It is a European company and has the latest systems in security measures.

SPALOPIA, S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account their confidential nature.

SPALOPIA, S.L. undertakes that such data will remain secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is done through a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user visits our website and exchanges information with us.

9. Links to other websites

If you choose to leave our Web site through links to other Web sites not belonging to our entity, SPALOPIA, S.L. will not be responsible for the privacy policies of such Web sites or cookies that they can store on the user’s computer.

Version: 2.1

Date: 24/05/18